1.The Delivery Time of Order

Porcessing time（5-7 working days for in stock item ) +Transportation time (depends on the shipping method you choose，you can see it on checkout page ).

processing time for pre-order  is as the product's description page show.

(Transportation time to South America & Africa usually needs 20-50 days, please note that!) 

2.The Shipping Fee

It is base on the package's weight , volume, your country and  shipping method you choose, you can add the item you are interested in into cart and go to checkout page to check how much the shipping fee is.

If you address is in a remote are ,they are may be extra shipping cost.

3.No Shipping Method Available When Checkout?

 Please email to supprot@wetrose.com

4.Tracking Order

We will send tracking information to your registeration email immediately after finish processing.

5.Packge Lost 

If the package takes over 3 months in transit (4 months Brazil & Mexico & Chile ）and still didn't arrive or lost ，we can offer a full refund. 

6.More Question

You can DM to our social media.